Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications).

When you submit a contact form or create a profile for our listings on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons only stated below:

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Real Estate Services;
To provide our Users with ongoing customer assistance;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages for our Real Estate Services;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

We will never share your data with third parties for marketing or promotional purposes.

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will also store your data on Follow Up Boss, which is our company's customer relationship management (CRM) software. This software stores your data on secure servers behind a firewall.

We may contact you to notify you regarding real estate services you have inquired abour, to offer real estate services or promotions, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at hello@BalzRE.com or send us mail to: The Balcerzak Group at AB & Co Realtors, 6503 York Road, Baltimore, MD 21212.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@BalzRE.com or send us mail to: 6503 York Road, Baltimore, MD 21212.